man with bicycle

Lease a bike


Do you want to offer your drivers a wide range of mobility solutions?

Avoid busy traffic and parking charges, give your drivers a choice of various bicycles.

We currently offer the following types of bicycles:

- Town bicycle

- Electric bicycle (with pedal assistance up to a maximum of 25 km/h)

- Folding bicycle

- Cargo bicycle

- Racing bicycle and mountain bike (only if they are legally equipped for use on public roads)

- Speed Pedelec (with pedal assistance up to a maximum of 45 km/h)

If you wish, we can develop a proposal with you for insurance, breakdown and an all-in repair and maintenance service.

Your benefits?

  • image of checkFilledBroad and varied offer
  • image of checkFilledLow prices
  • image of checkFilledInsurance, breakdown and maintenance service possible

Have you leased a bicycle from Alphabet? Here’s what you need to know.

Periodic maintenance of your bicycle must be carried out once a year or more often if the manufacturer’s instructions specify otherwise. Schedule a service appointment at a B2Bike bicycle shop: or

Employees must report any technical defects to a B2Bike bicycle shop as quickly as possible. This will then lead to an appointment being made. All repairs must be carried out within 15 calendar days at the latest.

Any accident, theft or other damage must be reported to Alphabet within 24 hours by means of e-mail, the damage reporting tool at or the Alphabet App driver’s app. If there are any questions, employees can also call the Driver Centre on working days between 8:00 a.m. and 5:30 p.m. on 03/459 54 30.

The damage must be repaired at a B2Bike bicycle shop: h or

In the event of a breakdown or accident rendering the bicycle inoperative, you can call the emergency telephone number 07/815 05 35, which is staffed on a 24/7 basis. If the bicycle cannot be repaired on the spot, it will be taken to the nearest repair shop in the B2Bike network. You will be provided with transportation to your home or workplace.

Replacement parts for on-site repairs will be charged by the roadside assistance service at the time of repair (by debit card). If the bike is taken away, you can pay for these parts in the bicycle shop using your service pass or Alphabet’s maintenance budget.

In the event of immobilisation abroad (in countries listed on the green card) due to breakdown or an accident, our partner will transport you to your holiday residence. The cost of the repair and any replacement parts must be paid at the time of repair.


Contact Alphabet Assistance quickly through our Alphabet App.

Download the app for free


Assistance: 078 15 05 35

Accidents, claims and insurances: 03 459 55 00,

Maintenance, technical questions: 03 459 55 40,

Intake & end of contract: 03 459 55 65,

More information

  • Our partner B2BikeNext
  • End of contractNext